Myron Tribus (no date) gives a very dry attempt at explaining quality management in education. He uses a table that spans three pages (3 to 5) to compare traditional management with quality management. He maintains that schools should provide education in four categories: knowledge, know-how, wisdom and character (p. 14).
Tribus’ four categories can be used to enhance the image of the teacher-librarian to the rest of the school, and can be used to assist students to become adept at using their skills to manage team activities by setting priorities, working together and developing social skills. He believes that teachers should be coaches rather than teachers (p. 15).
The Quality Learning Australia website at www.qla.com.au promotes efficiency and effectiveness. Its focus is on:
· Systems (defining excellence)
· People (motivation, leadership, relationships)
· Knowledge (planning for improvement)
· Variation (data to drive improvement)
Streeton Primary School’s The 12 quality principles, devised in 2000 impressed me, especially the following favourites:
1. Organizational alignment – shared goals (using the analogy of the whole team being on the same train, travelling in the same direction).
2. Work to a plan (plan driven, not event driven).
3. All of our clients have needs.
5. Enthusiasm equals motivation.
6. Continual improvement and innovation depend on continual learning.
7. Results are improved when empowered people work together with enthusiasm – good relationships.
8. Data identifies opportunities for improvement.
11. Sustainability is determined by our ability to meet the needs of each student in the context of
society’s current and future needs.
12. A team that brings together a range of people whose individuality sparkles.